Amalia Hotels

The Amalia Group upgrades its services with the PYLON Hospitality Suite solution

PYLON PMS SUITE Hybrid

The company

The Amalia Hotels chain is among those who introduced sightseeing tourism tourism in Greece. Founded in 1958, the company owns six hotels in destinations of cultural and natural interest (Athens, Nafplion, Olympia, Delphi, Kalabaka and Preveza). Since their opening and with more than 65 years of experience in Greek hospitality, Amalia hotels have enjoyed a continuous growth, with respect for the local community, sensitivity to environmental challenges and continuous upgrading of quality. The company’s goal is to continually evolve and respond to new market trends, maintaining the group’s cordial hospitality culture over time.

Business Challenge / Need

The Amalia Group was looking for a solution regarding its digital transformation that would integrate the group’s functions, while ensuring the automatic exchange of information between all individual departments – hotels, under a comprehensive Hotel Software Application.

The solution

Amalia Group invested in PYLON PMS SUITE Hybrid for its six 4-star hotels. Upon PYLON PMS SUITE Hybrid installation, it covered the largest range of ΙΤ applications required for the operation of all hotel departments. PYLON ensured connection to the applications related to the Guest Experience, such as remote check-in systems, energy management system, etc. Information is now shared between departments quickly and with absolute security. The investment cost consists another important advantage, since there is only one product to maintain, thus the total maintenance cost is significantly reduced.

The company, in addition to PYLON PMS, integrated functions such as PYLON Point of Sale (POS), PYLON CRM, PYLON Stock & Food & Beverage Control, as well as PYLON Accounting / General Ledger, while enabling the connection between PYLON PMS SUITE Hybrid and PYLON HRM.

Advantages

By choosing PYLON PMS SUITE Hybrid the Amalia Group achieved significant benefits:

  • Covers the booking department, through functional availability plans, parametric booking lists, and connection with Channel manager & Booking engine
  • Reduction of the visitor’s waiting time and the registration time through the price lists and the Reservation Wizard
  • Account management, since all actions, automatic and non-automatic, can be performed for any requirement (divisions & splits of invoices, document forms, sending via email)
  • Order tracking, both for external guests and hotel customers, enabled the PYLON Point of Sale (POS) subsystem
  • Connection to EFT POS, wireless ordering, restaurant table reservations, etc.
  • Depiction of the items’ cost of each warehouse in real time
  • Live significant information such as Profit & Loss statement, detailed movement of financial accounts and other interesting financial data
  • Direct monitoring of revenue – expenses – and traders records
  • Automation of income tax forms, VAT, etc.
  • Balance Sheet calculation
  • Creates and sends targeted campaigns, welcome & anniversary letters and online promotions

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